WHAT TO EXPECT

WELCOME TO REPSHER PHYSICAL THERAPY

We want your visits to be as smooth and productive as possible. Here’s what you need to know to prepare and what to expect during your care.

Before Your First Appointment

  • Prepare questions you want to discuss with your therapist.

  • Verify your insurance benefits by calling our office at 518-489-2524.

  • Insurance and payment options will be reviewed upon your arrival for clarity and convenience.

  • Bring the following:

    • Valid photo ID

    • Insurance card and any required referral or authorization forms

    • Physician referral and relevant medical records (X-rays, MRIs, etc.)

    • List of current medications, allergies, and past surgeries related to your condition

  • Wear comfortable, loose-fitting clothing that allows movement and easy access to the affected area (athletic wear is ideal). Please wear supportive, closed-toe shoes like sneakers . Avoid restrictive clothing .

  • Arrive 15 minutes early to complete any paperwork and address last-minute questions.

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Your First Session: Comprehensive Evaluation and Initial Treatment

During your initial visit, a licensed physical therapist will:

  • Review your medical history, current symptoms, past injuries/surgeries, and daily activity levels .

  • Perform physical assessments including:

    • Range of motion

    • Muscle strength

    • Flexibility and posture

    • Balance and coordination

    • Functional movement patterns (walking, bending, squatting, lifting)

  • Review and discuss any post-surgical protocol guidelines, if applicable.

  • Discuss your therapy goals and develop a personalized Plan of Care (POC) tailored to your needs (including frequency/duration of treatment).

  • Begin some treatment if appropriate, such as manual therapy or other pain-relieving techniques.

  • Provide a customized home exercise program to support your recovery between sessions.

Initial appointments typically last 45–60 minutes , though timing may vary depending on your condition.

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After Your Session

  • Schedule your follow-up appointments at the front desk before leaving.

  • Your therapist will continue to build on your progress during subsequent visits with the goal of helping you recover quickly and achieve long-lasting results.

A four-pane infographic outlining four phases of a physical therapy or rehabilitation program. Each section has a title, description, and a small illustration of a person performing related exercises. The phases are: I. Pain Relief Phase, II. Mobility & Flexibility Phase, III. Strengthening & Core Stability Phase, IV. Endurance & Aerobic Enhancement Phase.

What Treatment Looks Like in Follow-Up Sessions

Subsequent visits generally focus on full treatment sessions tailored to your stage of recovery and progress. Visit times vary depending on need. Treatments may include:

  • Manual Therapy: Joint mobilization, soft tissue massage, stretching

  • Therapeutic Exercises: Strengthening, flexibility, endurance training

  • Neuromuscular Re-education: Retraining movement patterns and improving motor control

  • Modalities: Electrical stimulation, ultrasound, heat/cold therapy as needed

  • Patient Education: Body mechanics, posture, ergonomics, and home exercise guidance

Ongoing Care and Communication

  • We maintain detailed documentation of your care, which can be shared with your medical providers upon request.

  • Periodic progress notes will monitor your improvement and your therapist will adjust your Plan of Care as needed to ensure optimal results.

  • Throughout your care, we encourage open communication —your questions and concerns are important to us, and we are here to support you every step of the way.

  • While we do often see more than one patient at a time, our priority is to provide the level of one-on-one and hands-on care that your condition requires. As you progress, our role also includes fostering independence by encouraging you to assume an active role in managing your recovery and confidently carry out your program.

  • At the conclusion of your therapy, you will have a discharge visit to review your progress and receive a personalized plan to continue your recovery independently .

  • We remain available to assist with any concerns or questions you may have following your discharge.

  • We will always keep you up to date on insurance, copays, and coverage throughout your treatment to help you stay informed and avoid surprises.

Our Commitment to You

At Repsher Physical Therapy, you will always be treated by a licensed physical therapist—no assistants or aides. Our goal is to help you restore function, reduce pain, prevent future injury, and confidently return to your daily life, work, or sports.

A man receiving physical therapy on his lower back from a therapist in a clinic with exercise equipment in the background.

Clear Guidance on Your Insurance Coverage and Payment Plans

Before your first appointment, our front desk team will verify your physical therapy benefits with your insurance provider. We’ll inform you of your coverage details—such as co-pays, deductibles, visit limits, and any referral requirements—at your first visit.
Throughout your course of treatment, we’ll keep you updated on any changes to your insurance coverage so there are no surprises along the way. If you have any questions at any time, our team is here to help.

For more detailed information, please visit our Insurance Information and Payment Page